Last Updated: May 2026
1. AGREEMENT TO TERMS
These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Providence Construction Group, LLC (also operating as Providence Construction, LLC and Burl & Brick Co. Restoration & Design) ("Company", “we”, “us”, or “our”), concerning your access to and use of the https://pcgohio.com/ website as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”).
By accessing the Site, you agree that you have read, understood, and agreed to be bound by all of these Terms of Service. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF SERVICE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.
2. SERVICES AND CONTRACTING DISCLAIMER
The information provided on the Site is for general informational purposes regarding our construction, roofing, remodeling, and restoration services. Nothing on this Site constitutes a binding legal contract for construction services. Any actual construction, remodeling, restoration work, or roof insurance claim assistance will be subject to a separate, physical or electronic signed service agreement and estimate between you and Providence Construction Group, LLC.
3. USER REGISTRATION AND ACCOUNTS
You may be required to register with the Site to access certain features, such as the "Bookings" or "My Account" portals. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
4. INTELLECTUAL PROPERTY RIGHTS
Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Service, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
5. SMS & MOBILE MESSAGING PROGRAM
Business Identity Clause: > Providence Construction Group, LLC (also operating as Providence Construction, LLC and Burl & Brick Co. Restoration & Design) provides residential and commercial construction, roofing, remodeling, and restoration services. By providing your phone number and opting into our mobile messaging program, you can expect to receive text messages regarding project estimates, scheduling updates, booking confirmations, quote requests, and communication regarding ongoing projects.
Opt-Out & Support Mechanisms: "You can cancel the SMS service at any time. Just text "STOP" to the 330-956-3127. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected] or + 1 330-333-5699.”
Carrier Liability Clause: "Carriers are not liable for delayed or undelivered messages."
Message Frequency Clause: “As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive messages dynamically based on your ongoing interactions, estimate requests, or project updates with us; message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.”
Privacy Policy Link: “If you have any questions regarding privacy, please read our privacy policy: https://neo.pcgohio.com/privacy-policy-3159
6. PROHIBITED ACTIVITIES
You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
7. LIMITATION OF LIABILITY
In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Site, even if we have been advised of the possibility of such damages.
8. CONTACT US
In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:
Providence Construction Group, LLC
7257 Fulton Rd NW unit 59 PMB 214
+1 330-333-5699